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DStv Launches 24/7 WhatsApp Self-Service

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MultiChoice, Africa’s leading entertainment company today announced the launch of its WhatsApp self-service. The twenty-five-year-old company has shown once again that it understands the role of technology and is embracing it to provide the best service for its subscribers.

With the WhatsApp self-service, DStv subscribers can now upgrade their subscriptions, fix error codes, make payments and even rent Box Office movies, all by themselves!

The WhatsApp self-service guarantees minimal wait time and low hassle as it provides an easy to use, convenient way of communicating in a format, customers are already comfortable with.

It enables DStv to quickly and directly respond to customers as well as offers a phenomenal entry point for jumping on to the messaging bandwagon for customer service.

“We place our customers at the heart of everything we do and what this means is anticipating how to make their experience at our touch points hitch-free. This milestone is proof that we are serious about seeking innovative ways to improve customer experience on a continuous basis” says CEO of MultiChoice Nigeria, John Ugbe.

Email and telephone are still the most commonly used customer service tools. But messaging apps are the perfect solution to increase customer satisfaction and loyalty.

It is no secret that the reach of WhatsApp is unmatched and unprecedented, with 1.5 billion users in 180 countries. By meeting customers where they spend considerable time, DStv’s WhatsApp self-service is creating convenience and 24 hours accessibility.

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To use the service, simply add +2349082368533 as a contact, type “Hi”, and you can check your balance, fix errors, change package, and make payment.

It will be recalled that DStv recently announced its “Get entertainment at the click of a button at home, or in your pocket” via a device of your choice from anywhere in sub-Saharan Africa! Whether you’re commuting to work or school, traveling on a road trip or by train or jetting off on a plane, DStv Now has you covered!

DStv Now is a FREE mobile streaming app that is your go-to gateway to the best quality entertainment for all DStv customers at no additional cost to their subscription.

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Nestlé Partners LBS to Promote Fact-Based Reporting Among Journalists

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Nestlé, one of the largest food and beverage companies in Africa has partnered the Lagos Business School for the 2020 Advancing Nutrition, Health and Wellness (NHW) training.

The event was held in a bid to promote fact-based reporting among journalists to enable them improve fact-based reporting on nutrition, health and wellness.

According to the Corporate Communications and Public Affairs Manager of Nestlé Nigeria, Victoria Uwadoka, the intervention was to equip journalists to carry out this essential role.

The media training which was virtual indeed came at a critical time when the public needs to be well informed on nutrition health and wellness to help curtail the spread of the COVID-19 pandemic in Nigeria.

“The essence of this training is to provide a platform for journalists to acquire knowledge and skills to improve fact-based storytelling to help their audiences and consumers get the right information to make the right nutrition and lifestyle choices to promote a healthier lifestyle,” Nwadoka affirmed.

In his part, the Director of the LBS Sustainability Centre, Professor Chris Ogbechie noted that building the capacity of the media is key to Nigeria’s achievement of the United Nations’ Sustainable Development Goals, especially SDG3 – good health and well being.

“This is why LBS and Nestle Nigeria developed the Advancing NHW through the Media program to harness the impact the media can have through professional and innovative reporting on Nutrition Health and Wellness issues,” he added.

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Lagos State Acting Commissioner for Agriculture, Ms Abisola Olusanya inspects Imota Rice Mill

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The Acting Commissioner of Agriculture, Ms Abisola Olusanya was on an inspection visit to the Imota Rice Mill, Ikorodu today.

The Acting Commissioner’s visit to Imota was to inspect and gauge the level of progress of work done on the site – especially around equipment installation.

It is important to note that Civil work at the Rice Mill is already at about 85% completion, with just external work left to be completed.

 

Work is also ongoing on the casting of the treated water plants and the effluent treatment plant. Finishing touches are also being put on the VIP/Staff/Administrative buildings.

The installation of Mill lines is billed to commence by the end of this month.

Other parts of the construction work ongoing include the remaining 4 silos, boiler unit area and harvest dryers – all currently being assembled.

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How Vitafoam is responding to the COVID-19 fight

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Despite the huge challenge the COVID-19 pandemic is posing to businesses across the world and Nigeria, some corporate organisations are stepping up with laudable actions to support the government’s effort in the fight against the virus.

Vitafoam Nigeria Plc, one of the organisations that have responded to the fight, on Wednesday donated 100 units of mattresses and pillows to isolation centers through the Lagos State Government as the number of confirmed cases increases in Nigeria.

“As a Responsible Corporate Organization, we would also be playing our own part in fighting the spread as well as eradicating COVID-19, by giving out 100 units of Mattress and Pillows to the isolation centres through the Lagos State Government,” Vitafoam announced in a Twitter statement.

Nigeria presently has a total of 51 confirmed cases of COVID-19 – 48 are active, two have recovered while one death has been recorded.

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