MultiChoice, Africa’s leading entertainment company has announced the launch of its WhatsApp self-service.
The twenty-five-year-old company has shown all over again that it understands the role of technology and is grip it to supply the simplest service for its subscribers.
With the WhatsApp self-service, DStv subscribers will currently upgrade their subscriptions, fix error codes, make payments and even rent Box Office movies, all by themselves!
The WhatsApp self-service guarantees stripped-down wait time and low problem because it provides a simple to use, convenient method of human action in an exceedingly format, customers are already comfortable with.
It allows DStv to quickly and directly reply to clients furthermore as offers an outstanding entry purpose for jumping on to the electronic communication bandwagon for customer service.
“We place our customers at the center of everything we tend to do and what this suggests is anticipating a way to create their expertise at our bit points hitch-free.
This milestone is proof that we tend to area unit serious regarding seeking innovative ways in which to enhance client expertise on phonephone area unit still the foremost usually used client service tools.
But electronic communication apps area unit the right resolution to extend client satisfaction and loyalty.
It is no secret that the reach of WhatsApp is unmatched and unprecedented , with 1.5 billion users in one hundred eighty countries.
By meeting customers wherever they pay goodish time, DStv’s WhatsApp self-service is making convenience and twenty four hours accessibility.
To use the service, simply add +2349082368533 as a contact, type “Hi”, and you can check your balance, fix errors, change package, and make payment.
It will be recalled that DStv recently announced its “Get entertainment at the click of a button at home, or in your pocket” via a device of your choice from anywhere in sub-Saharan Africa!
Whether you’re commuting to work or school, traveling on a road trip or by train or jetting off on a plane, DStv Now has you covered!
DStv Now is a FREE mobile streaming app that is your go-to gateway to the best quality entertainment for all DStv customers at no additional cost to their subscription.